Mischmi Replied on July 30, In reply to LanceAutoman’s post on July 31, Windows 10 is running on my laptop but i cannot find the appropriate x driver anywhere. In reply to deleted message. I received this same message.

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RoseM Replied on July 29, In reply to ToeKnee’s post on July 30, Did this solve your problem?

Microsoft Update Catalog

How satisfied are you with this response? In reply to LanceAutoman’s post on July 31, How satisfied are you with this reply? Thanks for marking this as the answer.

I have the same question Thanks ToeKnee that’s the message I got. The option to upgrade has now disappeared, presumably because it doesn’t think I can upgrade so I can’t see the error message anymore.

Sorry this didn’t help.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. I’m particularly zti to make this work as I’ve purchased a SSD specially to keep this laptop alive for another year or so. Is there a way around this?


You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. How can I contact the manufacturer for support? In radeom to deleted message. Just unpack to a new directory and let the drivers be searched in subdirectories also.

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

Tell us about your experience with our site. ToeKnee Replied on July 30, Thanks for your feedback, it helps us improve the site.

In reply to Rwdeon post on July 30, Display is at the native x it should be, no yellow marks in device manager. It came with Vista, ran with Windows 8. It did get it when I was trying to upgrade from W7 to W I still have the “Get Windows 10” icon in my tray but when I click on it,I get the message displayed here.

Windows 10 is running on my laptop but i cannot find the appropriate x driver anywhere.


Mischmi Replied on July 30, This thread seriez locked. Mischmi Replied on August 1, Hi, here the same on a Toshiba Notebook I have bought in April What is the exact error message?

You can follow the question or vote as helpful, but you cannot reply to this thread.

I’ve just put the original Windows 7 hard drive back into the laptop to upgrade to Windows 10 and the installer tells me that I can’t upgrade because the graphics card is incompatible. Are you getting this message while trying to upgrade from Windows 7 to Windows 10?

IF this was true I wouldn’t have expected the Tech Preview to work. This site in other languages x.