The card reader will not work until the computer is restarted. Thank you for your patience. Do not click Stop in the Safely Remove Hardware window. Right-click a “Generic” card reader device name and select Uninstall. Look for an SDXC logo on the device or check with the device manufacturer for information. Restart the computer and use the card reader. Solution and Diagnostic Data Collection.

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HP Customer Support – Software and Driver Downloads

Doing so will make the memory card incompatible with SDXC devices because it will erase the data on the SDXC memory card and format the card for memoyr different file system. An SDXC card cannot be read. If it does not, access the card through Windows Explorer.

New firmware for your memory card reader might be available that could resolve the particular issue you are having.

Remove the memory card when the light is not flashing and shine a light into the empty slot to see if any small pins inside are bent.

Type your product name on the Web page to view a list of available rreader for your product. If problems persist, continue to the next step. Under Removable Storage, right-click the memory card icon, and then click Format. If this memory card works, the card reader is working correctly. Readdr the AutoPlay window opens or if the memory card is now listed in the Computer window, you are done.


Email list of drivers. Connector on the motherboard your computer might be different. Do not insert or remove memory cards while the light on the reader is flashing. If the memory card drives do not appear in Windows, the drive might need to be serviced or replaced.

Genuine HP Compaq 6910p 14.1″ Card Reader Board W/ Cable

Make sure that the unconnected end of the cable is not touching any electronics or components inside the computer, particularly the fans. The list of recommended drivers for your product has copmaq changed since the last time you visited this page.

Fompaq uninstalling Generic card reader device names until they are all removed from the list. Operating System – Windows 7, Windows 8, Windows 8. Select your operating system and versionChange Detected operating system: An autoplay window displays.

The edges of metal panels can cut skin.

How does Rexder install software and gather data? Doing so can disconnect the memory card reader from Windows. This is the name that displays next to the drive letter in Windows.

Make sure that the other end of the cable is correctly connected to the motherboard or an electronic card connected to the motherboard.


Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol.

Restart the computer and use the card reader. Eject feature in Windows XP. Select the desired files and choose ‘Download files’ to start a batch download.

Modify your browser’s settings to allow Javascript to execute. Updating the KYE firmware allows bad blocks messages to be displayed.

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To be sure you are using the latest driver and firmware, periodically check for new releases of this software on the HP Software Download Web page in English. See your browser’s documentation for specific instructions. This setting disables write caching on the device meomry in Windows, so the media can be removed without using the Safely Remove Hardware feature in the taskbar. Make sure that the amount of data you tried to store has not exceeded the capacity of the card.

Select your desired files and a list of links will be sent by email.